HealthEquity

Learn how HealthEquity is a total solution with the different health plans it offers

What is HealthEquity?

Use the Login help page to initiate your account registration process

Log in help

For specific guidance steps on how you can resolve a denied claim, please log in to your online account.

How to resolve denied claims

Log into your account to find out the reason for a claim denial.

Where do I find the reason my claim was denied?

Use the mobile apps to easily manage your accounts

HealthEquity mobile apps

Learn about the vendor HealthEquity uses to send payments to Health Care Providers

What is Vpay?

Check for a link to "start a conversation" in the Messenger window.

How do I get to a live chat representative?

Definitions for a number of commonly used terms in health care plans

Glossary

Learn how to select the HIPAA authorization form to release "Private" claims information

HIPAA authorization form

Letter of medical necessity

How to submit one of two types of Power of Attorney documents to HealthEquity

Power of Attorney

You may be able use your HealthEquity accounts for medical expenses outside the United States, but there are a few restrictions.

Can I use my HSA, FSA or HRA in a foreign country?

View a list of forms you may need for your account with HealthEquity.

Account Forms

Pro Tip: You don't need a PIN to use your HealthEquity debit card

Using your HealthEquity Visa Debit Card

HealthEquity may send text messages from 25158, 61298 (Passkey Registration Messages), or 694636 with important information about your account.

HealthEquity SMS Feed

Using Your HealthEquity Card with Digital Wallets

Learn about our company, the products we provide our members, how you can easily login, our mobile apps, and glossary terms used in health care plans

About HealthEquity

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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